WE'RE HERE TO HELP

We have an old-fashioned approach: We actually answer the phone. Real people – with deep expertise – ready to answer your questions.
Support Hours:
Monday - Friday
7:00 AM - 5:00 PM PST (Excluding holidays)

Call Us

Our goal is to make friends, one pair at a time. Call us to speak with our award-winning team of fit specialists. Our team is available during our normal hours of operation, Monday - Friday | 7:00 AM - 5:00 PM PST (Excluding holidays).
(844) 482-4800

Chat With Us

Please click the "chat" button at the bottom right side of your screen or the link below. Live chat is available during our normal hours of operation, Monday - Friday | 7:00 AM - 5:00 PM PST (Excluding holidays).
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Send Us a Message

HOURS OF OPERATION

Monday - Friday | 7:00am - 5:00pm Pacific Time (Excluding Holidays)

If you have submitted your request outside of these hour, we will respond to you as soon as possible during our next business day.

If you have submitted your request over the weekend, please note that our offices are closed and we will respond to you on the following Monday.

30 Day Walk Test

We’re so confident in the make and models of our shoes, we invite you to take them for a 30 day test walk. If you’re not delighted, we’ll refund your purchase, no questions asked. 

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Love the Shoes, Love the Service

Everything we do at Samuel Hubbard is about frictionless ease. We answer the phone, chat, or emails, ready to answer your questions.

Monday - Friday from 7am - 5pm PST
(844) 482-4800

Contact Us

Share Old Shoes & Trade Up

Get $50 off a new pair of Hubbards when you donate old shoes to someone in need. Any brand. All you need is a digital donation form and you’ll get a promo code in 1-5 business days.

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